Still waiting for my order

I placed my order on 02/21/2025 and was informed that it was shipped on 02/24/2025 with a provided tracking number. However, when I attempted to track the package, I noticed that the label was canceled.

I sent an email the following day requesting information about my order, but as of today, 02/28/2025, I have not received any updates regarding what happened or when my order will be shipped. I also contacted USPS, and they confirmed that they received a notification stating that the shipment was canceled.