About us
Our Company
For over 15 years, GamersRepair® has provider Gamers of all types a source for service and assurance that their gaming devices will live on. We are a family owned, family run business who specialize in Video Game based devices such as the Xbox SERIES X, the PlayStation 5, Custom-built Gaming PCs, and NOW hand-held and VR systems.
We recently moved our business to the next level and rebranded--making GamersRepair an official Registered Trademark with the USPTO (United States Patent and Trademark Office). If you have done business with us in the past, you may remember our brand name looking a little different:
Our old brand logo.
Our NEW brand logo.
Our History
GamersRepair® was founded in 2008 by Jarrett W. Garber. We were originally a computer repair store which expanded with the evolution of todays devices. At one time we repaired smart phones, tablets, televisions, and much more.
In 2011, GamersRepair® made the decision to "specialize" in Video Gaming Systems like the Xbox 360, PS3, Nintendo Wii, and Gaming PCs. Over time, our parts division was developed with the idea of selling to other repair companies and techy individual DIYers who faced the same dilemma we did--sourcing the correct O.E.M. replacement part (which the manufacturers DO NOT sell) for these game consoles!
Through our trials and tribulations, we have developed into a company with over 45 combined years of electronic experience, and offer customer service which has been top voted for over 5 years.
Why Buy from Gamers Repair?
We offer a combination of sales and service by experienced technicians who's ONE goal is to Get You Back to Gaming™! Our team takes pride in our work, and strive to serve our customers in the best possible manner--by offering exquisite customer service!
Our parts division is packed with over 15 generations of factory, O.E.M. (Original Manufacturers Equipment) Game Console Parts which cannot be bought New from any retailer or supplier as the manufacturers DO NOT offer sales for them. These parts are carefully tested via our High-Quality, Tested & True, Certified Process and are backed by our industry-leading 180-day warranty! These parts are better known as our "Certified Used" parts.
When you buy from Gamers Repair, we can guarantee you are getting:
- Top Quality Parts
- Expert Help
- The Best Customer Service
- Industry-leading Warranties
Testimonials
Excellent Customer Service
"We had excellent customer service from start to finish. They were very communicative and responsive with emails about every step of the process with our XBox console. We were a little nervous about going with them for repair as opposed to Microsoft with so many scammers out there these days, but we highly recommend them and would absolutely use their services again if the need arises. Best customer service I have received from any type of company in a very long time--kudos to you guys!"
--T. Miller, Douglas, WY
Absolutely Would Recommend
"Absolutely would recommend gamers repair. Do not trust electronics repair shops with your game console!! Gamers repair specializes in game consoles. They are knowledgeable, responsive to email communication, and they have great customer service. Hey fixed my xbox one X no video output issue, after multiple others failed! Gamers repair knew exactly what to do. Great pricing for the services provided. If you do not have a warranty on your console and need a repair, Gamers Repair is the WAY TO GO! Thank you Gamers Repair!"
--J. Durbin, Benton, KY