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The PS4 Repair Process
Start Your Repair
First start a repair by purchasing our PS4 repair service. We have simplified the guess work when it comes to repair. Now, any repair starts with a diagnosis and a quote. Your initial payment is applied to the final repair balance once it is completed. (More Below)
Ship Your Repair
Now that you have a repair order in place, you can ship your repair to us. We offer bundles for this step with our commercial pricing. You can select to have a pre-paid label emailed to you, or have us ship a repair package with includes everything you need!
Diagnosis & Quote
Once we have received your repair, we will diagnose the problem and provide you with a detailed quote. Optionally, you can request a preliminary quote prior to starting your repair so you have an idea of what the repair will cost before you ship it in.
Get Back to Gaming!
Once you approve the repair quote, we can repair your system and ship it back to you. Your repair is backed by our industry-leading 180-day warranty! If you have trouble during the warranty period, we will cover the cost of returning your system for warranty work!
"Highly Recommended!"
"The customer service, turnaround time and quality of work is top-notch! They go above and beyond to make their customers happy. I would recommend Gamers Repair to anybody!"
"Great Customer Service!"
"Absolutely would recommend gamers repair. Do not trust other electronics repair shops with your game console!! Gamers repair specializes in game consoles. They are knowledgeable, responsive to email communication, and offer great pricing for the services provided. Gamers Repair is the WAY TO GO! Thank you Gamers Repair!"PS4 Repair Services Simplified!
Our NEW! PS4 Repair Service covers a wide variety of problems, and includes PS4 console Testing & Diagnosis so you don't have to worry about what's wrong with your system. Skip searching the internet for problem solving or help with diagnosis, and send your PS4 straight to GamersRepair™!
Our PS4 Repair Service Includes:
We will run a Certified Diagnostic on your PlayStation 4, and report back to you with an estimate for repair. Once you approve, an expert technician will then repair your PS4 for you!
- Certified Diagnostic
- We Provide an Detailed Estimate
- Expert Repair & Support
- Get Back to Gaming!
Personalized Service
We personalize your PS4 Repair Service by assigning it a dedicated repair technician who you can communicate directly with, and who will send you updates on the status of your repair.
Dedicated Repair Tech
Your repair has its own dedicated Repair Technician who you can contact directly any time!
Status Updates
From start to finish we keep you updated on the status of your PS4 Repair. You can also check the status of your repair anytime online!
Repair Notifications
As your repair progresses, your dedicated Repair Tech will send you step-by-step status updates containing diagnosis and repair information!
Minimal Turnaround
We can have your repair completed in as little as a couple of business days!**
Repair time may vary depending on repair load and other variables. Please see ourTerms & Conditions for more information.
FREE Shipping!
Your repair includes FREE Shipping (back to you once repair is completed). We will notify you when your package has been shipped, and provide you will tracking information.
Industry-leading Warranty!
Your repair comes with our industry-leading 180-Day Warranty! We guarantee any of the work we do to your console for 6 months!
"A Little Nervous at First!"
"We had excellent customer service from start to finish. They were very communicative and responsive with emails about every step of the process. We were a little nervous about going with them for repair with so many scammers out there, but we highly recommend them and would absolutely use their services again if the need arises. Best customer service I have received from any type of company in a very long time--kudos to you guys!"
"Was Worried!"
"Was a little worried about purchasing from a small website I hadn't heard of and thought I would be in for a long wait, but that definitely wasn't the case! Jarrett and his team are top notch. He even answered my messages late a night! Superb customer service! I won't hesitate to come back in the future!"
Proven Track Record
Our repair services are second to none with high success rates, low failure rates, and industry-leading warranties. You can buy with confidence knowing your hard-earned money is wisely invested, and you can expect to get every cent of it in value.
Success Rate (96%
Repair Success
96%
Failure Rate (4%)
Our Warranty (Industry Comparison)
180 Days - Above Industry!
Other Warranties (Industry Standard)
90 Days
Experienced Technicians
- Over 15 Years of Service
- Over 20,000 Units Serviced
- 35 Years of Combined Experience
- Certified Procedures
- Professional Equipment
With over 15 years in business, we offer a service which you can rely on. Our repair techs have a combined 35 years of experience, and have worked on over 20,000 systems including Xbox, PlayStation, Nintendo, and PC. Our repair procedures follow strict certified processes performed on professional-grade equipment. We possess all the variables to provide you with an effective, long-lasting, certifiable repair delivered by experienced professional service and backed by our personalized guarantee!
Full 180-Day Warranty Included!
We stand behind our repairs 100%, and guarantee them for a FULL 180 DAYS from the date of delivery! If the repair fails within the warranty time period, we will cover the cost to have your console shipped, repaired again, and then shipped back to you!
To learn more about our warranty, please see our Terms & Conditions.
PS4 Repair FAQs
How long will it take to repair my PS4?
On average, repair takes around 1 - 2 weeks from the time it arrives to the time we ship it back out. However, repair turnaround time varies depending upon certain variables such as repair load, parts available, and staff.
How much will it cost to repair my PS4?
We know you work hard for your money. For that reason we strive to keep repair costs in a range that is considered "feasible" to the majority of our customers.
Generally, repairs to the PS4 console cost under $100 dollars. The highest repair cost would be if your console required a motherboard replacement which runs around $125 dollars.
The good news is we will provide you with a detailed quote before we proceed with any repairs. You must then approve the repair before moving forward.
How does the repair process work?
- First we will test and diagnose your PS4. We will provide you with a detailed quote to repair your console.
- Once you approve the quote, we can move forward with the repair. No payment is due until we have completed your repair, and have it ready to ship back to you.
- Once repair is completed and we have confirmed payment for the repair balance, we can safely ship your system back to you.
What if I don't approve my repair quote?
Sometimes it doesn't seem logical to put money into a dying system--we get it. When this happens, we consider the initial payment (made when you first start/purchase the repair service) as collateral toward our estimate/bench fee.
This charge covers time spent diagnosing your console, supplies, and other miscellaneous costs required for processing your repair.
Why do you charge to start a repair?
In our past 15 years of service, we have discovered that without an "initial charge" for repair, we end up with a lot of open-ended repair orders that never follow through. By charging a small fee, we can reduce those purchases which are not "serious buyers" or are just trying to cause problems.
No worries though, once you approve your repair, we will apply the initial payment toward the final balance!
**Repair turn around time varies according to certain variables such as repair load, parts available, and staff. Please read our Terms & Conditions page for more information.
Verified owner B. Stein (verified owner) –
Exactly what I needed!
Had to have my dvd drive on my ps4 repaired again (the first time was with Sony). Gamers did it in half the time Sony took, and for half the price too!
Verified owner William (verified owner) –
A well done repair that went beyond what i thought it might! Enjoying getting to play with my friends and kids online again.
If you’re having any doubts, dispel them! The guys working at Gamers Repair are pros, and let you know regularly whats going on and how things are.
Thank you from a disabled father! A+
Jordan –
The best repair shop will use whenever i have a problem
Heather –
I shipped my console to these guys for repair, it came back in a timely fashion and it has been running beautifully. I would recommend.
Ron –
I am amazed how professional and easy this entire Service was. From the prepaid shipping box to the email updates for every step of the process.
I realize that for the price I might have found a used PS4 on Craig’s list or something but my is the Star Wars special edition and didn’t want to lose it.
Great company. Great service. Highly recommend
Kevin –
great service and quality. repaired console back to original working condition in a very timely manner. fast and reliable shipping
Matthew Amis –
Very convenient, good communication, happy with the repair and service.
Gamer Guest –
Thank you for getting me back to my gaming. Fixed the problem perfectly and stayed in contact with me the whole time.
Earnest Gant Sr. –
This has been the best experience ever. Reliable, fast, no gimmicks, excellent service people. Process was smooth and easy. Everything included in one price. Checked 25 extra issues for a very reasonable price and packaging was included. If you are serious about your systems and want to save big bucks. Use them. They replaced my HDMI port. I’m am back to PSVR playing and loving life! Saved me $850 for a new ps5 and $300 for a replacement ps4. If I would have know about them sooner. I would not have waited as long as I did to reach out for help. Don’t be me. Use these people they are good at what they do. Any future issues with anything will be shipping to this company first.
Jason Halstead –
Excellent work. Fast & friendly communication. Finally, I’m so grateful for the up-front pricing rather than work by the hour. A great experience.
Josh –
Fast and efficient. Highly recommend their services
N Addams –
Fixed great, took awhile due to holidays, but satisfied. Thank you!!