The Elite Service Standard
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Velocity Architecture Speed
We aim for a 48-hour internal turnaround. We know you have raids to lead and seasons to finish.
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6-Month Battle-Tested Warranty
If the specific repair fails within 180 days, we will fix it again at no additional cost.
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Zero Data Loss
We prioritize hardware-only repairs. Your data stays exactly where you left it (in most cases).
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Thermal Optimization
Every SERIES X we open gets a free high-velocity cleaning to ensure it stays whisper-quiet under load.
How It Works
Choose Your Repair
Our Promise
"No-Fix, No-Fee."
We believe you shouldn't pay for a service that doesn't work. If your system is deemed unrepairable due to catastrophic board damage, we will refund your repair cost (minus a small diagnostic fee) and send your console back.
You have zero risk.
Optionally, we may offer to buy your console for parts to help you get a replacement
Previous Customers
"Highly Recommended!"
"The customer service, turnaround time, and quality of work is top-notch! They go above and beyond to make their customers happy. I would recommend Gamers Repair to anybody!"
"Great Customer Service!"
"Absolutely would recommend gamers repair. Do not trust other electronics repair shops with your game console!! Gamers Repair specializes in game consoles. They are knowledgeable, responsive to email communication, and offer great pricing for the services provided. Gamers Repair is the WAY TO GO! Thank you, Gamers Repair!"
"Fast and Communicative"
"Great service from Gamers Repair! Fast and communicative, and answered all my questions. Fixed my PS4 slim HDD and sent it back securely. Highly recommend. If your system is crashing mid game it may be the hard drive.Thanks!"
Ready to Start?
Select your repair type and proceed to purchase to get your shipping instructions.
Xbox SERIES X Repair
FAQs
Do I need to send cables or controllers?
No. We have every cable needed to fully test your console.
How long does the entire process take?
Typically, the repair process takes 6 - 8 business days from start to finish. This depends on transit times, and repair loads.
What if you find multiple problems?
Should our inspection reveal additional issues, we will provide an updated, comprehensive quote. Our goal is to ensure you understand exactly what is needed to return your console to peak, fully functional condition.
What if you can't fix my console?
Technically, every console is fixable, but not always feasible. If your console is deemed "unrepairable", we charge only a small diagnostic fee ($25) and refund the rest of your original payment.
Do you buy defective consoles?
Yes! We aim to provide you with the best options possible. Along with your repair quote, we frequently include a buy-out offer for your system, giving you the flexibility to choose the path that works best for you.
Where are you located/Where do I ship my console?
Please ship your console to our repair facility at the address provided below. To ensure a smooth process, remember to reference your order number on the outside of the box and include a printed copy of your order confirmation inside the package.
Gamers Repair
[Order number goes here]
700 Hillside Dr
Brookfield, MO
64628
Take the hassle out of shipping! Order our Concierge Shipping Kit for a complete, all-in-one solution to get your console to our lab safely.
How much is the diagnosis fee?
We charge a modest $25 diagnostic fee only if you choose not to proceed with the repair after receiving our quote. If you decide to move forward with the fix, this fee is waived.
To make things easier for you, we often apply the diagnostic fee toward the balance we pay you if we purchase your console for parts.
Why Choose Gamers Repair?
Experienced Technicians
- Over 18 Years of Service
- Over 20,000 Repairs Performed
- Over 35 Years of Combined Experience
- Certified Procedures
- Professional Equipment
For over 18 years, we've been the trusted name in console repair. Our technicians offer a combined 35 years of experience, mastering fixes for over 20,000 systems (PlayStation, Xbox, Nintendo, PC). We guarantee quality by using certified processes and professional-grade equipment. The result? An effective, long-lasting repair delivered by experienced pros and secured by our personalized guarantee.
Proven Track Record
Our repair services are truly second to none, distinguished by exceptionally high success rates and minimal failure rates. Backed by our industry-leading warranty, you can invest with absolute confidence, knowing your hard-earned money secures the highest possible value and a durable, lasting fix.
Success Rate (96%)
Failure Rate (4%)
Our Warranty - 180 Days
Competitors Warranty - 90 Days
Get Back To Gaming!
Select the repair type you need from the options below and proceed to checkout to start your repair.
Xbox SERIES X Repair